Docebo Review
Overview
Docebo is a cloud-based Learning Management System (LMS) made for companies. It helps businesses train employees, customers, and partners. Docebo focuses on corporate training, offering tools for creating, managing, and tracking online learning.
It also uses AI (artificial intelligence) to make learning more personal and efficient. Large businesses like Coca-Cola and Walmart have used Docebo for their training needs.
Features
Docebo includes many advanced tools to support modern online training and learning.
| Feature | Description |
|---|---|
| Course Management | Create and organize training content easily |
| AI Recommendations | Suggests content based on what learners do |
| Social Learning | Learners can share knowledge and ask questions |
| Gamification | Add badges, points, and leaderboards to motivate users |
| Custom Branding | Add your own company logos and colors |
| Mobile App | Courses are available on mobile devices |
| Reports & Analytics | Track training performance with detailed reports |
| E-commerce | Sell training courses online |
| Integrations | Works with Zoom, Salesforce, Google, Microsoft Teams, and more |
| Multi-language Support | Platform supports many languages for global users |
Pricing
Docebo does not list exact prices on its website because pricing depends on the size of your company and the features you need. You must contact Docebo for a custom quote.
However, here’s a general idea of how the pricing works:
| Plan Type | Price Range (Est.) | Users | Notes |
|---|---|---|---|
| SMB Plan | Starts around $900/month | Small teams | Core LMS features |
| Enterprise Plan | Custom pricing | 500+ users | Advanced tools like AI, analytics, integrations |
| Free Trial | Available | Limited time | Try features before buying |
Note: Minimum contract is usually annual and may require at least 300 users.
Pros and Cons
Pros
- Built for business: Great for employee and customer training
- AI-powered: Smart content suggestions and automation
- Highly customizable: Fits company branding and workflow
- Mobile learning: Strong support for on-the-go learners
- E-commerce ready: Can sell courses directly from the platform
Cons
- Expensive: Not a budget option; made for medium to large companies
- Complex setup: Takes time to learn and configure
- No public pricing: Must contact sales to get a quote
- Too advanced for small teams: May feel too much for basic training needs
Online Reviews
Here’s what users say about Docebo on major review platforms:
| Source | Summary of Review |
|---|---|
| G2 | Rated 4.4/5 – Users like the AI tools and flexibility, but setup can be hard |
| Capterra | Rated 4.2/5 – Strong features for enterprise training, but expensive |
| TrustRadius | Rated 8.2/10 – Good user experience, but takes effort to fully customize |
| Reddit / Forums | Viewed as a premium tool—great for large companies, not ideal for small teams |
Conclusion
Docebo is a powerful LMS built for businesses that need advanced training tools. It works best for:
- Medium and large companies
- Global teams
- Companies with complex training needs
- Those who want AI and automation features
While it offers excellent features, it’s not cheap or simple to use. Small teams or schools may find it too much. But if your company is ready to invest in serious training tools, Docebo is one of the top choices in the market.